The Hard Stuff Is The Soft Stuff
Repeated studies have demonstrated that lofty projects in today's enterprises often fail because of a lack of attention to the change process itself. The truth is that no matter how good the objective is, no matter how good the end state design, attitude and commitment will always be the most important elements in large scale business change. Change Management is the focused effort of helping people through a transition or change cycle. The goals of Change Management are to minimize resistance to the required change and to develop commitment to the desired end state. Hoskins Davis' research into effective organizational change of all types has yielded reliable levers of change which leaders can use to ensure effective transformations.
"How people get with the program"